Customer Services, Operations and Onboarding Manager

MLR Associates
35000.00 - 45000.00 GBP Annual
13 Feb 2018
21 Feb 2018
Job Type
Contract Type
Full Time

Customer Services, Operations and Onboarding Manager - Client Support/Account Management

(Woking/Surrey Location) GBP35,000-GBP45,000 salary depending on experience

Our client a legal service provider and industry leader in the Financial Services Technology sector is currently looking for a Customer Services Manager to lead two teams (Customer Support and Account Management).

Essential Skills:

  • Your commitment to excellent customer service will see you win in this role.
  • You will be an enthusiastic multi-tasker who thrives in a fast paced environment
  • Great leadership skills where you would lead by example
  • Fast learner who is not afraid to learn the job themselves and guide the team later
  • Proven sales performance
  • Great team player, a passion and desire to make a difference
  • Initiative and ability to work autonomously
  • Outstanding communication and presentation skills and an enthusiasm for building strong relationships
  • Ability to create a quick and strong rapport with partners
  • Attention to detail and follow-up/process driven and takes ownership
  • An knowledge and intrigue in the Legal and Conveyancing process will be looked on favourably