Customer Services, Operations and Onboarding Manager
Customer Services, Operations and Onboarding Manager - Client Support/Account Management
(Woking/Surrey Location) GBP35,000-GBP45,000 salary depending on experience
Our client a legal service provider and industry leader in the Financial Services Technology sector is currently looking for a Customer Services Manager to lead two teams (Customer Support and Account Management).
- Your commitment to excellent customer service will see you win in this role.
- You will be an enthusiastic multi-tasker who thrives in a fast paced environment
- Great leadership skills where you would lead by example
- Fast learner who is not afraid to learn the job themselves and guide the team later
- Proven sales performance
- Great team player, a passion and desire to make a difference
- Initiative and ability to work autonomously
- Outstanding communication and presentation skills and an enthusiasm for building strong relationships
- Ability to create a quick and strong rapport with partners
- Attention to detail and follow-up/process driven and takes ownership
- An knowledge and intrigue in the Legal and Conveyancing process will be looked on favourably